Privacy Policy

Your privacy is important to us

Last updated: August 26, 2026

Introduction

Galhotra Enterprises, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our auto body repair services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Submit a contact form or estimate request
  • Call us or visit our facility
  • Email us with inquiries
  • Schedule an appointment or drop off a vehicle

This information may include:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Vehicle information (make, model, year, VIN)
  • Insurance information (if applicable)
  • Payment information

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website address
  • Device type and identifiers

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity. Please see our Cookie Policy for detailed information about how we use cookies.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and delivering auto body repair services
  • Processing transactions and sending related information
  • Responding to inquiries and providing customer support
  • Sending estimates, invoices, and service-related communications
  • Coordinating with insurance companies for claims processing
  • Improving our website and services
  • Complying with legal obligations

How We Share Your Information

We may share your information with:

  • Insurance Companies: To process insurance claims for covered repairs
  • Parts Suppliers: To order necessary parts for your vehicle repair
  • Service Providers: Third parties who perform services on our behalf (e.g., payment processing, website hosting)
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Vehicle repair records are typically retained for a minimum of seven years to comply with regulatory requirements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Objection: Object to certain processing of your personal information
  • Portability: Request transfer of your data to another service provider
  • Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • Company: Galhotra Enterprises, Inc.
  • Address: 12920 Cypress North Houston Rd, Cypress, TX 77429, USA
  • Phone: +1 (814) 780-9688
  • Email: help@galhotraenterprises.org